Sales policy hotel booking
Sales policy
We thank you for your reservation. Please take note of our sales policy:
- Check-in time is after 14:00 on arrival day.
- Check-out time is before 11:00 on departure day.
- Note that children aged 12 and older are charged the adult rate. Please include them in the number of adults.
- Valid credit card required as your reservation guarantee.
- Should you wish to modify or cancel a confirmed reservation, you can do it online, subject to the Cancellation policy.
The city tax of 2,50€ per person per night are not included in the price.
Please note: the hotel reserves the right to submit a valid credit card or cash at the time of registration as a guarantee during the stay
Check-in is possible only when a valid identity document is submitted.
Please do not hesitate to contact our reservation office at the following e-mail address: booking@hit.si for any additional info.
Hotel reserves the right to reject, cancel or modify reservations where it appears that the above contain or have resulted from a mistake or error.
Modification policy
The reservation can be modified online no less than 1 day(s) prior to arrival.
Cancellation policy
The reservation will be held by 20:00, on arrival date
The reservation can be cancelled online no less than 1 day(s) prior to arrival.
In case of no show, we will apply a cancellation fee of 1 overnight(s) in selected accommodation.
- In case of cancellation 1-0 days before arrival, we charge a cancellation fee of 1 overnight(s) in selected accommodation.
Do you have a question or need assistance?
Contact our friendly advisors at the contact centre, who will be happy to assist you or prepare an offer according to your preferences.
Call the Freephone on 080 71 12 or send us your question.